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  • Salary:
    £42,500 - £47,250, £1,000 Flex allowance, up to 15% bonus and benefits.
  • Advertised Function:
  • Contract Type:
  • Working Location:
  • Location:
    Gatwick Airport

Digital Business Analyst

Digital Business Analyst

'To be the airport for everyone, whatever your journey'

£42,500 - £47,250, £1,000 Flex allowance, up to 15% bonus and benefits. Hybrid Working is 3 days a week in the office, 2 days remote. 

Are you looking for a challenging new opportunity?

We are looking for great people who can help us redefine what's possible for our IT products and Platforms Team.

What is the role?

Accountable for bringing to life business requirements associated with advancing Commercial, digital eCommerce and associated product capabilities and guiding technology delivery roadmaps. Engages in agile product management methodologies, enabling business value outcomes, which align to the Product vision.

What will you do?

  • Works end to end from proposition to delivery, owning the analysis and requirements management lifecycle for Product needs.
  • Creatively steers the delivery of business analysis artefacts, ensuring they are signed off and produced to a high standard, allowing for prioritisation and clarity of delivery by wider Product teams.
  • Dynamically manages requirements elicitation necessary for the continuous refinement of backlogs. Conducts interviews and workshops across multiple functions with stakeholders at all levels of the organisation.
  • Establishes in-depth knowledge of multiple business domains, undertaking process mapping to support requirements gathering and the identification of business change dependencies.
  • Is the domain expert and an advocate for continuous improvement, working with Product teams to positively influence and deliver agreed change, on time and in budget.
  • Responsible for requirements traceability and supporting the testing process in conjunction with the broader product team.
  • Provides support for business-as-usual incident, change management and broader Product team activities.

Do you have what we're looking for?

  • Business Analysis BCS certification or equivalent
  • Product Management / Agile delivery related certification (desirable)
  • Prince 2 Practitioner or MSP qualification (desirable)
  • Knowledge of ITIL
  • Proven experience of executing IT Business analysis, utilising a range of tools and techniques.
  • Experience of Commercial and eCommerce Products and Platforms including Salesforce Commerce Cloud, Marketing Cloud and Service Cloud.
  • Experience of operating in a fast-paced technology enabled organisation.
  • Experience of a range of delivery methods and capabilities including Product Management and agile delivery methodologies.
  • Experience of working with 3rd party suppliers and service providers to achieve results.
  • Experience of delivering major IT projects and programmes
  • Problem-solving skills and the ability to research solutions.
  • Knowledge of process mapping, requirements management and testing

What's it like to work here?

Our employees tell us that working here is something special and no day is like another. Along with a competitive salary our employees enjoy a range of personal, health and financial benefits, including:

Performance-based bonus scheme

High street shops and restaurant discounts

Healthcare scheme

Life and disability insurance

Professional training to develop

Discounted travel to work schemes

Volunteer days

What it's like to work at London Gatwick?

At London Gatwick, our people are our biggest asset. We want our people to thrive and have the best experience while working with us. We know we are all at our best when we feel comfortable and included.

We are an organisation that places diversity, equity and inclusion at its heart. Our aim; to create a place where everyone belongs and has a voice, and we recognise we all play an important role in our success.

Should you require any reasonable adjustments to be made as part of the application process please contact us directly.

Click apply to begin your journey, your way with London Gatwick.

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Gatwick Airport
Gatwick Airport, Gatwick, United Kingdom, RH6 0NP

Meet the recruiter

Clare Ead


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