• Salary:
  • Function:
  • Job Type:
  • Type:
  • Grade:
    Band D - Global Grade 12

Business Change Manager

Job Requirements

Business Change Manager

Are you our next Business Change Manager? Due to business growth, we are looking for someone who can help us redefine what's possible for the airport's strategic development here at London Gatwick.

If you have experience of developing project briefs, defining business problems and opportunities with effective transition of business change into operational areas this role has lots to offer.

As part of our ‘Grow with Gatwick' initiative you'll be provided with plenty of training and support to ensure you're developing and growing your career. This role is data driven and analytical if you enjoy a fast paced and proactive role find out more below.   


What is the role?

BCMs work with the Exec, Sponsors and Programme Managers to define strategic business requirements, develop concepts, define scope, and track the benefits of projects.  The BCM develops a commercially astute business case, drives innovative and sustainable approaches and challenges constraints for each initiative. 

 What will you do? (Accountabilities)

  • Define business problems and/or opportunities that contribute to achieving strategic goals
  • Ensure that business requirements are thoroughly understood, the appropriate blend of process, systems, people and infrastructure solutions are explored. Develop initial concepts, working with internal and external modelling resources
  • Work with the Sponsor to develop the project brief and business case to secure relevant approvals
  • Challenge assumptions/constraints and drive opportunities to optimise cost/benefits of the project/programme
  • Identify, define and track the benefits and outcomes required of the programme or project, including sustainability
  • Manage the successful transition of business change into operational areas
  • Establish effective stakeholder engagement mechanisms including formal consultation on projects >£5m
  • Formulate and maintain Gatwick's Strategic Development Plan


  Do you have what we're looking for? (Skills & experience)

  • Degree in a relevant field (desirable)
  • Lean/Six Sigma or equivalent skills
  • Programme management training (e.g. APMP) (desirable)
  • Experience in relevant business area(s) and a good understanding of the broader business context
  • Excellent communication and influencing skills
  • Commercial expertise to develop compelling business cases
  • Strong analytical skills
  • Track record in strategic thinking capability – seeing and exploiting synergies
  • Experience in managing complex stakeholder relationships
  • Strong track record of building and managing cross-functional teams

What's it like to work here?

Our employees tell us that working here is something special. Everyone is looking to deliver what matters to our passengers. There is so much that makes air travel possible. No day is like another. Our employees enjoy a range of personal, health and financial benefits, including annual leave and high street discounts. We offer a performance-based bonus scheme, and our people can request professional training to support them to Grow with Gatwick

We want our people to reflect our local community and the passengers we serve. We know we are all at our best when we feel comfortable and included. We want our people to feel like they can be who they want to be at work, and we work hard to provide them with the respect and flexibility to do so.

We aim to be an equitable, diverse, and inclusive employer. We encourage and support our people to be their best. We seek different perspectives that redefine what's possible. Together we are a team.

Click apply and complete your application. We'll be in touch soon.


Close map
Gatwick Airport
Gatwick Airport, Gatwick, United Kingdom, RH6 0NP

Meet the recruiter

Clare Ead



Share this page
Share with linkedin
Share with facebook
Share with twitter
Share with email
Vacancy Alerts
Create an alert subscription based on this vacancy


  • Discounts
  • Insurance
  • Community
  • Health
  • Bonus
  • Pay
  • Shares

Considering a career in Legal & Corporate Affairs?

Our Airport Partners

Gatwick is an exciting place to work with a fast-moving environment. From retail and catering to airlines and handling agents, there are so many different opportunities to suit you.

View all airport partner opportunities


Job Alerts